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We know what works

Business Improvement Consultants


We work with you to:

improve processes

increase revenue

deliver efficiencies

enrich customer experiences


A successful organisation relies on departments, teams, and staff members working together to achieve value for the customer effectively and efficiently. The organisation’s processes, systems and value activities need to be coherent and aligned to what the customer wants. Our Coherence models create clarity of customer outcomes, alignment of purpose throughout the structure, and consistency in delivery of customer value activities. Our business improvement methods assist the organisation to make the necessary changes required to deliver the value they aspire to.

BEE SQUARED’s core focus is on organisational improvement. Established by Ben Farrell and Ben Haigh, the consultancy is founded on more than 35 years combined experience and a strong track record. Put simply, we know what works. Every organisation is different, so we tailor our approach to maximise the value and minimise the time to deliver.

We don’t subscribe to a particular improvement methodology, although we are experts in Lean and Six Sigma. Instead, we focus on delivering practical and pragmatic improvements that can be measured so you can see the value we are adding. We typically aim for a minimum ROI of 300% and payback within a year.

To find out more about how we can make a real difference to your organisation, please contact us.

Matt Ielasi is one of the most professional, patient and passionate Project Managers going around. He is methodical yet responsive, organised and dynamic. Matt was incredibly supportive, and understood the nuances of a complex project. His effort, dedication and commitment is exceptional and we would happily work with him again.

Kristie Johnson Manager MMC, City of Charles Sturt 10 January 2024

Our clients come from diverse industries:

RAA
Scouts SA
Junction Australia
St John Ambulance Australia
Alexander Symonds
Homestart Finance
Bedford Industries
Resthaven
Enhanced Lifestyles
Southern Cross Care
The University of Adelaide
Mortgage Choice
Foodbank
Life Care
Lighthouse Disability
Tafe SA
Bendigo Bank
BHP
SAAB Australia
Sportsmed
Kay Brothers
Pitcher Partners
communikate
SA Water
ElectraNet
DM Cladding
Mercer
NCML
City of Onkaparinga
City of Mitcham
City of Adelaide
My Budget
My Plan Manager
Transport Training Solutions
City of Salisbury
Murray Bridge
City of Prospect
Department for Energy and Mining
Department for Environment and Water
Department of Primary Industries and Regions
Adelaide Festival of Arts
City of Charles Sturt
City of Playford
Renmark Paringa Council
Wakefield Regional Council
EPA South Australia
CFS
Energy and Water Ombudsman
City of Unley
City of Port Adelaide Enfield
District Council of Mallala
City of Marion
Office for the Public Sector
Department of Planning, Transport and Infrastructure
SA Water