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Outcomes

An Action Plan is more important than planning tasks

A well-developed Action Plan is primarily a communications tool (and only secondarily a project management tool). It sets expectations. Once improvements are identified, everyone wants to do them all straight away, but this is unrealistic. Given the rigors of daily workload and the fact that robust change takes time, the action plan shows a realistic pathway to delivering improvements –… Read More »An Action Plan is more important than planning tasks

Key Management Controls

Recently we launched a new approach we are calling Key Management Controls. We’re really excited about how this can help all managers to be free to focus on the big picture – safe in the knowledge that the critically important day-to-day activities are being done. Key Management Controls provides managers with a tool, and an operational discipline, to regularly check… Read More »Key Management Controls

ACFI Voluntary Appraisals – The risk of taking a well-earned break

Now that you are over the hump of submitting all your ACFI voluntary uplifts and admissions prior to the 1st Jan changes and engaged your team on the new guidelines, one would think now is the time to take a well-earned break. With the changes reducing residential aged care margins, unfortunately now is not the time. Now is the time… Read More »ACFI Voluntary Appraisals – The risk of taking a well-earned break

Don’t kid yourself – cost reduction is complex!

Organisations are complex systems, often far more complex than they appear in organisational charts or functional business unit descriptions. When introducing improvements and change, particularly for cost reduction projects, you need to be aware of the inter-relationships across the organisation to ensure you plan for impacts and deliver true value to the organisational system. Overlooking these inter-relationships means you risk… Read More »Don’t kid yourself – cost reduction is complex!