The current Coronavirus pandemic is cause for concern for many businesses. Pandemic response plans are being established and staff are being prepared for changes to the workplace that may (or may not) be implemented. What will happen to your team’s productivity if health agencies implement biosecurity measures and force your staff to stay at home? […]
Posted by Ben Haigh on 27 February 2020
Business inefficiencies may seem to creep in over time, but they are actually ‘designed by default’. That is, inefficiencies are created (but are not always apparent) by not designing work systems properly at the right points in time. Inefficiencies wouldn’t creep in if the right design was in place (and being followed – which is […]
Posted by Ben Haigh on 7 March 2019
It’s a fact of life that, as a leader, you will be interrupted throughout every working day. No matter how much you empower your staff to make decisions autonomously, you will always have interruptions. And, there is plenty of research to show that much time is wasted in ‘mental set up time’ as you subconsciously […]
Posted by Dan Rodger on 19 October 2016
If with great knowledge comes great power and opportunity, how do you avoid wasting your investment? In the first 2 parts of this series, we covered the reasons why you really should be creating a better way of documenting your organisational knowledge. But how do you do it without making it too complex, unwieldy and over-engineered? How can you avoid implementing […]
Posted by Ben Haigh on 18 December 2015
If with great knowledge comes great power and opportunity, why is harnessing this knowledge so often ignored? Harvard Business Review (Staats, Upton, 2011) concluded that “we’ve found that lean principles can be applied in some form to almost all kinds of knowledge work and can generate significant benefits: faster response time, higher quality and creativity, […]
Posted by Ben Haigh on 15 December 2015
If with great knowledge comes great power and opportunity, who has the knowledge in your organisation? The majority of organisations have a major issue, staring them right in the corporate face. One that can be solved with a little time and effort. However, time and time again, this issue is not identified, addressed or resolved until […]
Posted by Ben Haigh on 4 December 2015