The Other Coronavirus Curve
The business impacts from the coronavirus lockdowns represent a huge opportunity for organisations who are willing to adapt and view the challenges in a positive, long-term way.
Posted by Ben Haigh on 31 March 2020
Tag Archives: Productivity
Keep dust off your Business Continuity Plans
Interesting observation over the last few days as people dust off their Business Continuity Plans as a result of the COVID-19 outbreak. Many are finding how much their organisation has changed since last updated and are simply unable to execute the current plan. For some their challenge has been disciplined regular review of BCPs in […]
Posted by Adam Villani on 19 March 2020
Important, non-urgent
Interesting observation from a number of people who are working remotely for the first time: Because there are less distractions, they are more focussed and are finally getting to some of the “important, non-urgent” items that they really should have done a long time ago. Remote working certainly impacts productivity – but not necessarily in […]
Posted by Ben Haigh on 18 March 2020
Maintaining productivity in uncertain times
The current Coronavirus pandemic is cause for concern for many businesses. Pandemic response plans are being established and staff are being prepared for changes to the workplace that may (or may not) be implemented. What will happen to your team’s productivity if health agencies implement biosecurity measures and force your staff to stay at home? […]
Posted by Ben Haigh on 27 February 2020
CI Programs – the Burning Platform
Part 3: Creating the burning platform This is a classic case of implementing one change by focussing on another – create a successful Continuous Improvement culture by focussing on developing Operational Management disciplines. The hard thing is that this needs the commitment, discipline and effort from Senior Managers and Executive. Everyone, especially upper management, will […]
Posted by Ben Haigh on 26 July 2018
“Not Enough Time” is a convenient excuse
I often hear people say “I don’t have enough time to do . . . [insert something apparently not important]” But what if that thing IS actually important? Well, the organisation, the customers and the staff all ultimately suffer. My view is that this situation is actually a symptom of poor communication (and poor accountability) […]
Posted by Ben Haigh on 2 March 2018
The Wicked Productivity Problem
Spending time on non-value tasks results in reduced productivity. But given this seems self-evident, why are non-value tasks so prevalent in our workplaces? A not-so-recent article preview here indicates that certain knowledge worker roles can realise a 40% improvement by eliminating non-value tasks from their working day. And while the sample size wasn’t large for […]
Posted by Ben Haigh on 31 July 2017
Beware the subjective metric
I recently read an article that proposed a pretty dodgy way to measure Cost Per Transaction (CPT). It proposed an simple alternative to activity-based-costing through some simple extimates and sought to break down the CPT between different transaction types in a Service environment using the following method: Team Managers estimated the % of time their […]
Posted by Ben Haigh on 1 September 2013